Using your Debit/Credit Card when Traveling or transacting with non US Based Companies.

When you travel domestically or internationally, we recommend that you set a travel notice on the Debit and or Credit Card(s) you plan to use while traveling. Please notify us at least one week prior to traveling at 407-835-3500 or toll free 800- 953-4567 (Mon-Fri 8 am to 5 pm ET). This will ensure you can use your Debit and/or Credit Card(s) without interruption. The information you will have to provide us will include the exact dates of your travel and the places you will be visiting. For added security, you may still receive a courtesy call from our fraud monitoring service asking you to verify your purchases.


Transacting with non US based companies? We ask that you please notify us at 407-835-3500 or toll free 800- 953-4567 (Mon-Fri 8 am to 5 pm ET) to ensure you can transact without interruption. The information you will need to provide us with is the date(s) you will perform a non U.S based transaction and the country with which you will be transacting. For added security, you may still receive a courtesy call from our fraud monitoring service asking you to verify your transaction.

 

Use of your OFCU Visa Debit abroad: Visa® is accepted worldwide, and by signing for purchases, you ensure Visa is processing the transaction. When using your Orlando Federal Credit Union Debit Card abroad, it's recommended to use the credit option rather than using your PIN at participating merchants. If you enter your PIN instead, the payment is routed differently and some international merchants may not be able to process your PIN transactions, resulting in a declined payment. Most importantly, when signing for your debit card transactions, you are protected by Visa's Zero Liability® protection against unauthorized transactions.


If you have any questions concerning the information provided here, please call us at 407-835-3500 or toll free 800-953-4567.